Assistive Technology Services

“Why not just use a cell phone instead of the SkyAngelGPS™?”

 

The expectation is in an emergency, you will have the cell phone fully charged and with you, be able to open it up and dial 911 AND be able to communicate your name, exact location and emergency. The advantage is you may already have a cell phone, however, it is a poor substitute for a medical alert system and provides a false sense of security.

 

There are 4 basic problems calling 911 from a cell phone:

 

1- They don’t know WHO you are: The caller ID from your cell phone does not identify who you are, only your phone number and possibly a general metropolitan area where your cell service originates from. They will not know your name, home address, medical condition or who to call in the event of an emergency.

2- They don’t know WHERE you are: 911 responders don’t immediately know where you are – the closest they know is the location of the cell service tower you used when placing your call. If you lose connection or drop your phone before you have given your location, they may not be able to find you.

3- All cell phones DO NOT send GPS coordinates. Your phone may have a GPS feature on it, but that information may not be sent to 911.

4- When an accident, emergency or medical situation occurs, finding the buttons and dialing an emergency number could be difficult under stressful situations. Having a 1-button operation solves this problem.

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"Can I try it and cancel if I am not satisfied?"

Yes, there is a return policy. You can cancel the service at any time if you are not satisfied. All shipping and equipment costs are the responsibility of the customer including our original shipping/handling costs to ship the SkyAngelGPS to you, the shipping/equipment/handling costs will not be refunded upon cancellation.

 

"If I am on a monthly contract can I cancel the contract or make billing changes?"

. Please see your agreement for full terms. You can also unsubscribe or make any changes by clicking below.

 

 

"Can I use the SkyAngelGPS if I have a pacemaker?"

Yes, the FDA has determined that they would not seem to pose a significant health problem to pacemaker wearers". Click here to see the FDA report.

 

"How does it work?"

SkyAngelGPS™ is simple to use. Press the emergency button and it automatically places a call to our around-the-clock professional responders. You don’t need to remember numbers or have to dial a number --- it happens at the press of a button. Emergency personnel stay online with you until appropriate help arrives at your location. Your family, caretaker and doctor are immediately notified.

 

"How do I set it up?"

Easy! The SkyAngelGPS™ device doesn’t require any setup on your part. We perform quality checks and take great care in preparing it for use. The only thing you need to do with the device is make sure it’s charged and turned on.

 

"Can I wear it in the shower?"

Yes, the SkyAngelGPS™ device is designed to be worn in the shower or bath. It can be submerged under water for up to 10 minutes.

 

"Is there a warranty?"

Yes, there is a 1 year full warranty on all of the equipment. If there are any problems in the first year we will replace the part or the entire system.

 

 

"What are the technical specifications?"

 

Item	Specification
Charging Voltage	DC 5V/500mA
Internal Battery	Rechargeable and removable 800 mAh battery (3.7V)
Operating temperature	-40° to 80° C
Humidity	5% to 95% Non-condensing
Cellular	4G
C/A Code	1.023 MHz chip rate
Channels	20 all-in-view tracking
Position Accuracy	16 feet
Velocity Accuracy	0.1 m/s
Time Accuracy	1 us synchronized to GPS time
Default datum	WGS-84
Reacquisition	0.1 sec., average
Hot start	1 sec., average
Warm start	11 sec., average
Voice Module	Voice Promts and Notifications
Altitude Limit	18,000 meters (60,000 feet) max.
Velocity Limit	515 meters/second (1000 knots) max.
Weight	1.4 ounces
Dimensions	2.4" x 1.6" x 0.6"
LED	3 LED indicators showing GPS, Cellular and Battery

 

 

"How do I know if SkyAngelGPS will work in my area?"

SkyAngelGPS uses T-Mobile cellular network. Click HERE to review the T-Mobile coverage map (link opens in new window).

(Map Information: Map approximates anticipated coverage outdoors (including 600Mhz 4G LTE) based on a variety of factors, which may include limited or no coverage areas, and does not guarantee service availability.)

 

 

 

 

 

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