Assistive Technology Services

Questions and Answers?

 

How Long does the battery last?

A. Used under normal operating conditions, the watch will work for 2 days. For best performance we suggest you charge the watch daily.

 

How is the SkyAngel911Wrist charged?

A. Connect the supplied micro-usb magnetic charging cable to the back of the unit. We suggest the unit be charged daily to keep up the charge. You cannot overcharge the unit if you keep it on the charger.

 

What colors are available?

A. We currently have black. We will add other colors as they are in stock.

 

Will this work in Canada and other countries?

A. Yes, it will work in Canada and most other countries that accept 911 calls.

 

Does the SkyAngel911Wrist come with a warranty?

A. Yes. There is a 1-year warranty against any manufacturer’s defects. The warranty does not cover damage caused by improper use, damage to the display screen or if the unit has been opened or tampered with.

 

What is the size and weight of the SkyAngel911Wrist?

A. The SkyAngel911Wrist weighs 1.4 ounces and is 1.8 inches x 1.6 inches x .5 inches in size.

 

Can I cancel the 911 call?

A. Although we do recommend that you speak to 911 and tell them everything is OK, you can cancel the call by pressing the Phone

icon on the screen when it starts to dial.

 

What type of battery does the SkyAngel911Wrist use?

A. Rechargeable and removable 700 mAh battery (3.7V).

 

Is the SkyAngel911Wrist water proof?

A. The SkyAngel911Wrist is water proof and it can withstand splashing such as being out in the rain and washing hands.  Do not submerge under water for more than 30 minutes at any time. You can shower with it as long as you like.

 

How do I make a Standard SOS Call that will call 911?
A. Press the button on the right on the unit for 4 seconds.

 

"How do I know if SkyAngel911Wrist™ will work in my area?"

A. To call 911 the SkyAngel911Wrist™ will use any available 2g or 3g or 4g cell tower. We also suggest that you test your unit monthly.

 

Is the SkyAngel911Wrist upgradeable to call other phone numbers other than 911?

A. Yes, a SIM card (with a monthly service fee) can be added and the unit will become a fully programmable GPS tracker cell phone that can call other numbers and receive calls. See this link for expanded features

 

I see features listed such as Chat, Contact, Video Call, etc on the device. How do I use them?

A. There are other features that are listed on the device that are activated with a monthly subscription fee. Those features are not active on this device and require a SIM card and a phone number to function. See this link for expanded features

 

I really don't like the wrist band color and I would like one that is stretchy so I don't have to buckle it. What can I do?

A. The wrist band is easily replaceable with a standard wrist band that is 18 millimeters in size. (see example below)

 

 

 

SPECIFICATIONS/FEATURES:

 

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Stories and Reviews:

 

Jenness' Story:

Telling you some information about why I brought it. I’m 80 years old,and over the last few years I have had several falls,three times wound up in hospital with serious problems. My wife of 58 years developed Alzheimer’s,and for two years I tried to live with,it got so bad for safety,I had to place Her in an assisted living facility.We were living in a three floor townhouse,and I fell stumbled several times,in February I moved to a tiny house all one floor with no steps.I love the house, my wife is very well taken care of,and safe. For several years I was told to get a life alert necklace. I kept fighting it and had big problem with having it hang there and everyone feeling sorry for me.I held off until I look for something else, and I found your Skyangel it looked like just what I needed.

 

I have never brought anything for the money better then this wrist watch, it looks like a normal watch,and for me there was no monthly cost. Yesterday I was at a restaurant and there was three steps down,I nearly fell but with my cane I caught myself,when I got to my table I heard a noise and saw that it was blinking a fall detection ,by the time I shut it off it was all ready connected to 911. This to me was worth every penny,and gives me securely I never had before.

 

Respectfully Jenness D.

 

Training and Education Videos:

 

How To Change The Time On The Watch

 

 

 

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