The Devices will be setup prior to shipping to you with your specified language and contacts. To make changes later you will need access to a Windows PC with a USB port or you may contact us for shipping to ATS and we will make changes for you and ship the unit back to you.
The pendant comes with a necklace lanyard. If you would like to wear it on your wrist see optional wrist strap accessory below.
Add Wrist Strap. Only $15.00 (Free U.S. Shipping)
Catalog #:
WSTNTFD
What are the Main Features of the Touch N Talk FD?
Two-Way Voice:
This means you can talk and listen through the cordless long range wireless pendant.
No Monthly Fees:
This device uses your existing home phone line to make calls so there are no charges or fees ever to use this device.
Automatic Fall Detection:
If you fall while wearing this device it will announce that it has detected a fall and will begin calling your emergency contacts automatically without you pressing anything and will speak your contact information to the person receiving the call.
Waterproof:
This device is IPX65 rated which means you can take a shower with it but should not submerge it.
Voice Prompts:
This means that the unit will speak to you and tell you what is happening and guide you through all the processes. Supported languages are English, Spanish, Italian, Dutch, French, Czech, Deutsche and Slovenian.
Blind Phone:
Most of the features were designed with those that are blind in mind making it very easy to operate.
One Button Calling:
In the event of an emergency, the unit can be activated by pressing One button. No fumbling to press the correct button - tactile button - easy to feel even in the dark.
One Button Answer:
The unit can be answered simply by pressing One button. You will hear the number or name of the caller and decide to answer or not.
Talking Caller ID:
You will hear the number or name of the person calling you. You decide if you want to answer.
Hear Outgoing Caller ID:
The unit plays the name of the person you are calling
Flexible Dialing:
Press one button to call your preset emergency contacts or select any of your 100 stored contacts to dial.
Built in Smoke Detector:
While charging on the charging pad the unit will detect any smoke detector and call for help automatically. (Optional)
Extra Long Range:
The pendant will operate up to 900 feet from the base unit. That's longer than 2 football fields (over One Million square feet coverage).
Uses Existing Home Phone Line:
Works with regular phone lines/Cable/Internet phone lines.
No Landline ..... No Problem!
Optional Bluetooth Adapter is available to connect to your cellphone (Learn more about Bluetooth Adapter)
SELECT THE SYSTEM:
Regular Price $499.99 - Sale Price $349.99
Catalog #:
TNTFD
Add Extra Waterproof pendants. Only $199.99 + shipping
(A total of 5 pendants can be used on this system)
Catalog #:
XPTNTFD
What's Included:
Cordless Voice Pendant - Wall Power Plug - USB charging Cable - Pendant Charging Pad - Necklace Lanyard - Base Station
This means you can talk and listen through the cordless long range wireless pendant.
No Monthly Fees:
This device uses your existing home phone line to make calls so there are no charges or fees ever to us this device.
Automatic Fall Detection:
If you fall while wearing this device it will announce that it as detected a fall by speaking 'Ouch' and will begin calling your emergency contacts automatically without you pressing anything.
Waterproof:
This devices is IPX65 rated which means you can take a shower with it but should not submerge it.
Voice Prompts:
This means that the unit will speak to you and tell you what is happening and guide you through all the processes.
Blind Phone:
Most of the features were designed with those that are blind in mind making it very easy to operate.
One Button Calling:
In the event of an emergency, the unit can be activated by pressing One button. No fumbling to press the correct button - tactile button - easy to feel even in the dark.
Hear Outgoing Caller ID:
The unit plays the name of the person you are calling
One Button Answer:
The unit can be answered by pressing One button. You will hear the number or name or number of the caller and decide to answer or not.
Talking Caller ID:
You will hear the name or number of the caller and decide to answer or not.
Flexible Dialing:
Press one button to call your preset emergency contacts or select any of your 100 stored contacts to dial.
Built in Smoke Detector:
While charging on the charging pad the unit will detect any smoke detector and call for help automatically. (Optional)
Extra Long Range:
The pendant will operate up to 600 feet from the base unit. That's as long as 2 football fields (over One Million square feet coverage).
Medical Alert pendant features:
This small hands-free phone is very simple, but highly efficient.
It contains everything you need that ...
- a single person is helped at the touch of a button
- in case of fall, help is called immediately
- help is contacted in case of smoke alarm
- an elderly, visually impaired person can make calls
Q. What is the size and weight of the pendant?
A. The pendant weighs 2 ounces. The pendant is 2.8 inches long (top to bottom x 1.5 inches wide x 1/2 inch thick)
Q. How long will a fully charged battery last?
A. A fully charged battery will last up to 2 days based on usage.
Q. Does the system call your company when help is needed?
A. No. This system is designed to not need a monitoring company and to not have to pay a monthly fee. The system will call your most trusted family members and friends or 911. People that are close by many be able to respond quicker.
Q. What if I have a fall and pass out and cannot speak?
A. This system has the an automated message it will speak for you when the unit detects a fall. You can store your name, address, location of keyholder lockbox and the lockbox code and the system will speak that information multiple times to the person receiving the call.
Q. What happens if the alert if just a false alarm, do you charge a fee?
A. Absolutely not. There are no false alarm fees, ever! There are no fees of any kind to use this system.
Q. What if no one answers the phone when the Pendant calls them?
A. The unit will continue to call over-and-over until someone answers it. If you miss the first call, it will call you again after it tries the other phone numbers until the 'cycle' is complete and then the unit will call a 'fall through' emergency contact (typically 911) This 'cycle' can be set from 1 to 99 tries.
Q. Can I add more two-way voice pendants to the system?
A. Yes. You can use a total of 5 voice pendants on this system?
Q. Is this pacemaker safe?
A. Yes, this unit is completely pacemaker safe.
Q. Can I use this system around the world, Canada, Australia, etc.?
A. Yes, you can use this system anywhere in the world. The power supply is 110v/220v. You may need a power plug adapter for the plug depending on the country. You may also need a phone line adapter depending on the country.
Q. Will this system work with cable telephone service?
A. This system WILL work with VOIP systems like Comcast digital voice, Vonage and MagicJack.
Q. Can this system call a cell phone.
A. Yes, the unit will call any phone number the same way as if you manually dialed it from your home or cell phone.
Q. What kind of battery does the pendant use?
A. The pendant uses a custom factory replaceable rechargeable battery.
Q. What if I do not have a normal phone line, I have a phone line from the cable company?
A. No Problem. This unit will work with any phone line such as Verizon, Comcast, Ooma, Vonage, MagicJack, etc.
Q. Can I have this system dial special characters like a *, # or a pause if I need to for a special line?
A. Yes, the system can be programmed to include special characters.
Q. How long of a phone number can I dial? I need to call long distance with an access code.
A. Up to 34 digits total (including special characters) can be dialed.
Q. What if I only have a cell phone, can I still use this to call for help?
A. Yes, the pendant can be worn while showering. You must make sure the USB port cover is secure over the bottom of the pendant so as not to allow water to enter the pendant while showering. (Water damage is not covered under manufacturer warranty). Do not shower for more than 20 minutes. After each shower allow the pendant to dry for 10 hours before showering with it again.
Q. Can I take a bath with the pendant?
A. No, you should not Submerge the pendant under water.
Q. How long should the pendant battery last?
A. The battery has a one year factory warranty but should last at least 2 years.
Q. If my neighbor has the same system will they interfere with each other?
A. No. each pendant is specially coded and will not interfere with another pendant even if they are in the same room.
Q. How would I know if the pendant needs to be charged?
A. There is a small red light on the pendant; it will flash if the battery needs charging.
is a blind telephone with 100 contacts, which are read aloud if necessary.
is an emergency call transmitter for manual alarm to personal help contacts.
is a fall detector with automatic alarm to the help contacts.
is a smoke alarm with automatic alarm to the help contacts.
indicates the time
Is an incoming talking caller id
Is a cordless telephone to answer incoming calls
has a timed reminder function
1.2 Who is the device for?
TNTFD is ideally suited for safety and contacting for:
single seniors,
elderly people with visual impairment
room monitoring
Blind people
for all those who want to use a flexible comfort phone at home
for all those who want to talk handsfree (speakerphone)
or all those who want to have hands-free long conversations with good quality
for all those who want to be immediately accessible, in the house and garden (answer calls)
1.3 Why is TNTFD also a blind phone?
The device has 100 contacts that are very easy to find and choose.
The contacts are divided into 10 registers, which you can label yourself.
The built-in voice assistant reads the registers and names of the contacts.
In the case of visually impaired, the device can read the phone book aloud.
Incoming calls are announced by name or number..
The device also has the features: Missed calls and caller list
1.4 How do I enter phone numbers and names?
If desired your unit will arrive with your language and emergency contacts already setup.
If you want to manage them yourself you will need access to a Windows PC with a USB port.
Via the website www.pcapp.net you can download a PC program: The PC APP
In principle, you enter names and numbers. In addition, personal settings, such as tones, volume, or your personal data with your place of residence. These are passed on to the help contact, for example by the language assistant: »This is a fall alarm at Susanne Mustermann, in which ... street.... Access to the apartment via ...«
1.5 How does the call for help with smoke alarm work?
All you need is your existing smoke alarm sensor. It doesn't matter what type. The TNTFD detects the smoke alarm of all devices on the market. Smoke alarm detection is activated when the device is on the charging pad only. This does not require any further configuration.
In an emergency, the TNTFD retrieves the call list for help and remains in alarm mode until the smoke alarm has been turned off or TNTFD has been taken off the charging screen.
1.6 How is the smoke alarm detection set?
The TNTFD is factory configured to on smoke alarm detection ON. In the PC APP you can disable this function. Furthermore, the function does not have to be configured. If the TNTFD triggers a call for help due to smoke alarm the person called will be informed by the TNTFD voice assistant: »This is a smoke alarm at Susanne Mustermann, in the ... street.... Access to the apartment via ...«
1.7 How can I change the language of the language assistant?
Via the website www.pcapp.net you load the PC APP again and select the desired language. After downloading and installing on PC, connect TNTFD to the PC APP via the USB cable of the charging screen. The TNTFD is then automatically set to the new language.
1.8 How is the fall detection/fall alarm set?
The TNTFD is factory configured for fall detection on. In the PC APP you can disable this function. Furthermore, the function does not have to be configured. If the TNTFD triggers a call for help due to a fall (see call list for help, SOS), then the person called will be informed by the TNTFD voice assistant: »This is a fall alarm at Susanne Mustermann, in the ... street.... Access to the apartment via ...«
You can test the fall detection by dropping the device from about 4 feet or 1.20 meters to the ground. The TNTFD detects that only the device has fallen to the ground and reports this with "Ouch!" twice, then asking the user to pick up the device again. Then a call for help would also be triggered in case TNTFD is not picked up.
2.1 How many contacts can be stored on the device?
Up to 100 contacts with names and telephone numbers can be stored.
For better structuring, the telephone book has 10 categories, which you can name yourself with: title, favorites, family, friends, doctor, etc.
Category names and telephone numbers are announced by the voice assistant with title and name.
2.2 How can an elderly, severely visually impaired person call someone?
Up to 100 contacts with names and telephone numbers can be stored. Contacts who want to be called more often should be stored closer to the beginning of the list so you don't have to scroll through other contacts that are not as often used. It is best to define the 1st register with favorites and place the 10 most used contacts there.
If a person wants to make a phone call, they only press a side button and then in the phone book is which name by name is read out. Then they just would press the call button and the person is called. All linguistically supported by the language assistant.
2.3 How to call a person that cannot press a button or easily get to the pendant?
In extreme cases, where a person himself has difficulty pressing the call button when calling, an automatic call acceptance can be set for certain numbers in the phone book. On incoming call, the TNTFD speaker will answer automatically and connects to the caller, who can then speak immediately.
3.1 What is the difference between the three help numbers and the emergency number?
The help call sequence consists of 3 help numbers and one 1 emergency number
Help Call numbers:
You can set up to three help numbers with name and phone contact. These three numbers can be repeated. To do this, set the number of repetitions. In addition, you specify how long a called phone should ring before the next number is dialed.
The TNTFD has an intelligent Call Manager (iCM), software that monitors the selection of contacts according to strict rules and decides whether a valid help contact has been established before calling the next contact.
Emergency number:
You can optionally set an emergency number that will be called if no help contact has been made. This emergency number is treated like a normal phone number and rings the number until the call is answered.
The help call sequence consists of 3 help numbers and one 1 emergency number. The sequence is triggered,
when the target person presses the call button for 2 seconds or
if the target person has fallen or
if a smoke alarm has been triggered
The help numbers are people from family, friends or neighbors
The emergency number could be 911 or an emergency service such as the family doctor, or service center or mobile care services, if there is an agreement.
4.2 Why is DPDM Fall Detection is more effective than others?
DPDM was developed over several years with scientific support. It evaluates the density spectrum of the forces acting on TNTFD and not the individual signals of the accelerometer. The density spectrum, on the other hand, is almost clear. It is very significant for a person's fall, for the product falling to the ground, for movements of everyday life, etc. That's why there are almost no false alarms.
Other "fall detectors" evaluate the impact, which has a very poor reproducibility, and consequently must evaluate gestures and postures to prevent false alarms. However, such gestures are also ambiguous and difficult to predict in the case of elderly people who have fallen.
5.1 How can I set the time of the device?
The time can be set by an external call. If the connection is existing with an external caller, he can enter the time of the device on the telephone keypad, with the following sequence of numbers:
#8463hhmm# where hh = hour and mm = minute
e.g. 9h35 hh = 09 and mm = 35
The digit sequence 8463 can be remembered as it spells TIME on the keypad.
How accurate is the time?
The internal clock of the device is very precise. However, deviations of 5 minutes per month are possible because the device cannot be synchronized from the outside. The announcement at the push of a button has only a "resolution" of 2.5 minutes.
Normally, the condition “does not react” should never occur. If the device is "not working", then usually it is because the device is not charged.
When the battery is low you will hear "Please charge device", the red LED flashes, for 1 hour and the device will beep as a reminder.
In this case, place the device on the charging pad and wait a few minutes until enough charge so that the device reports again "Battery is being charged". In this case, leave the device on the charging screen for about 1.5 hours.
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